Setting up Direct Debit

WELCOME TO PAYING BY DIRECT DEBIT

There are various payment methods open to you, including paying by Direct Debit. If you wish to pay by Direct Debit we will need you to provide us with details of your Bank Account.

If you have chosen to set up a Direct Debit then we need to carry out a number of checks.

Please can you confirm that you hold a UK Bank/ Building Society Account and you are the Account Holder?

Please can you confirm that you are the only person to authorise debits from this Account?

If you have answered “NO” to either of these questions you will need to complete a Direct Debit Instruction and return it via email. You will need to download the form using the button below and complete it digitally.

Once completed, please save it, and email a copy to payments@valdaenergy.com along with your account ID and the email address associated with your account. We will then contact you via email to confirm your Direct Debit has been set up.

DOWNLOAD

If you do not wish to proceed any further, please click cancel.

CANCEL

If you are happy with the above answers, please click continue.

CONTINUE

Some banks or building societies may not accept Direct Debits for certain types of accounts.

DIRECT DEBIT DETAILS

Please fill in the details below

CONFIRMATION OF YOUR ACCOUNT DETAILS

Please check the details below

Instruction to your Bank or Building Society to pay by Direct Debit


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Instruction to your Bank or Building Society

Please pay Valda Energy Limited Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with Valda Energy Limited and, if so, details will be passed electronically to my Bank / Building Society.

Name and full postal address of your Bank or Building Society

To the Manager

Date: 19 Jun 2025

Banks and Building Societies may not accept Direct Debit Instructions for some types of account.

Please check these details and when you are happy click on continue

CONTINUE

Please check the above details and click on ‘YES’ or ‘NO’ to confirm details

EDIT DETAILS

Please click on ‘Print’ should you wish to have a copy of this screen.

PRINT

If you are happy to proceed, please click continue.

CONTINUE

CONFIRMATION OF DIRECT DEBIT INSTRUCTION

The company which will appear on your Bank Statement against the Direct Debits will be VALDA ENERGY LIMITED

Your Direct Debit Instruction will be confirmed to you by email within 3 working days or not later than 5 working days prior to the first collection.

Contact Details:

If you need to contact us, our details are as follows:

Postal Address: Valda Energy Limited
Unit 11 Talisman Business Centre, Talisman Road
Bicester, Oxfordshire
OX26 6HR
Telephone number: 0330 390 4510
Web address: www.valdaenergy.com/contact

Direct Debit Guarantee

The Direct Debit Scheme is protected by the Direct Debit Guarantee. Here is a copy for your records:

THE DIRECT DEBIT GUARANTEE

  • The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit Valda Energy Limited will notify you 5 working days in advance of your account being debited or otherwise agreed. If your request Valda Energy Limited to collect a payment, confirmation of the amount and date will be given to you at the time of request.
  • If an error is made in the payment of your Direct Debit, by Valda Energy Limited or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank of building society. - If you receive a refund you are not entitled to, you must pay it back when Valda Energy Limited asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.